Support

Frequently asked questions

No. With Managed Imaging you just pick a target and a framing, and our team handles operation, alignment, guiding and acquisition. Remote Control is the advanced option for those who want to drive the rig with N.I.N.A.

We monitor conditions up to 48 hours in advance. If your night isn't usable, it's automatically rescheduled at no extra cost. That's our weather guarantee.

Calibrated 16-bit FITS files and a processed JPEG preview, delivered to your dashboard within 24 hours.

Yes. Browse the seasonal target list or enter any deep-sky object. Our framing tool shows whether it fits the field of view and lets you set the camera rotation.

It's a wide-field setup (≈3° × 2° field of view), ideal for large nebulae and rich star fields rather than small, distant galaxies.

No subscription. You only pay when you book a night, priced by how dark the sky is that evening.